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In the builder, click the Export button in the top toolbar, then select PDF. Free plan users can download a watermarked PDF (with a small CVfive branding mark) up to 2 times per day. Pro plan users get clean, watermark-free PDF exports with unlimited downloads. The PDF is rendered at print quality — exactly what you see in the live preview.

Word export is a Pro-exclusive feature. Many employers and applicant tracking systems accept or prefer .docx files, so we've made this available to Pro subscribers. To unlock Word export, upgrade to Pro Monthly ($9.99/month) or Pro Annual ($59.99/year). After upgrading, the Word export option will appear immediately in your Export menu without needing to refresh or log out.

If your PDF isn't downloading, try these steps: 1) Check your browser's download settings — some browsers block automatic downloads. Look for a download notification or permissions prompt. 2) Disable any ad blocker or pop-up blocker temporarily, as they sometimes intercept file downloads. 3) Try a different browser (Chrome or Firefox recommended). 4) If you've reached your daily free export limit (2/day), wait until the next day or upgrade to Pro for unlimited exports. If none of these work, please email us at support@cvfive.com with your browser version and operating system.

Free plan PDFs include a small "CVfive" watermark, typically placed subtly on the page. It's visible but doesn't interfere with the resume content. To remove it entirely, upgrade to Pro — the watermark is permanently removed for all PDF exports on a Pro plan. View Pro plans →

CVfive exports pixel-perfect, print-quality PDFs. The output is optimized for both digital submission (ATS systems, email) and physical printing. Fonts are embedded, colors are accurate, and the layout is identical to what you see in the live preview. Files are typically between 200KB and 1MB depending on content.

The free plan gives you full access to the builder experience: all 15 templates, live preview, all 5 languages, 1 AI writing generation, 1 ATS score analysis, and up to 2 watermarked PDF downloads per day. You can build a complete, professional resume without paying anything. The free plan is designed to let you experience the full power of CVfive before deciding to upgrade.

Pro unlocks: Clean PDF export (no watermark), Word (.docx) export, 15 ATS score analyses per month, fair-use AI writing access, unlimited CV saves, and access to all templates and language features. Pro is ideal for active job seekers who need to apply frequently, tailor resumes for different roles, or submit to employers who require Word format.

You can upgrade directly from the builder — click the ⚡ Pro button in the top bar, or visit the pricing page. Choose either Pro Monthly ($9.99/month) or Pro Annual ($59.99/year — saves you 50%). You'll be redirected to our secure payment partner (Lemon Squeezy) to complete the purchase. Pro access activates immediately after payment confirmation — no waiting, no manual review.

CVfive uses Lemon Squeezy as its payment processor, which supports: all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your region. All transactions are encrypted and PCI-compliant. CVfive never stores your card details — all payment data is handled exclusively by Lemon Squeezy's secure infrastructure.

Yes. We offer a 7-day no-questions-asked refund policy for all Pro purchases. If you're not satisfied for any reason within 7 days of your purchase, email us at support@cvfive.com with your order details and we'll process a full refund promptly. For refund requests made after 7 days, we evaluate these on a case-by-case basis. Please see our full refund policy for details.

You can cancel your Pro subscription at any time from your account dashboard — go to Account → Billing → Cancel Subscription. Your Pro access remains active until the end of your current billing period. After cancellation, your account reverts to the free plan and your saved CVs and data remain intact. You will not be charged again after cancellation. If you have trouble cancelling, email support@cvfive.com and we'll handle it immediately.

We don't currently have a formal student discount program, but the Pro Annual plan at $59.99/year (~$5.00/month) is already significantly cheaper than most resume tools. If you're a university career center, bootcamp, or recruiter agency interested in bulk access, please reach out at support@cvfive.com — we'd be happy to discuss options.

Your account and all saved CVs remain available after cancellation — you simply return to the free plan's limits. Your data is never deleted when you cancel a subscription. If you want to permanently delete your account and all associated data, contact us at support@cvfive.com and we'll process the deletion within 72 hours in accordance with our privacy policy.

You can sign up for free at cvfive.com/start. We support sign-up via Google account (one-click, no password needed) or email and password. Creating an account lets you save your CVs to the cloud, access them from any device, and keep your progress safe. There's no credit card required to create a free account.

First, make sure you're using the same sign-in method you registered with (Google vs email/password). If you signed up with Google, click "Sign in with Google" and choose the correct Google account. If you signed up with email/password, use the "Forgot password" link to reset it — a reset email will be sent within a few minutes (check your spam folder). If neither works, contact us at support@cvfive.com with your account email address and we'll manually verify and recover your account.

Pro access typically activates within 1–2 minutes of completing payment. If your account still shows Free after 5 minutes, try these steps: 1) Log out and log back in to force a session refresh. 2) Hard refresh the page (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac). 3) Check that the payment was completed successfully in your email — you should have received a receipt from Lemon Squeezy. If you received a payment receipt but Pro still hasn't activated after 15 minutes, email support@cvfive.com with your payment receipt and we'll activate your account manually within the hour.

Your resume data is stored securely in Google Firebase (Firestore), encrypted at rest and in transit. CVfive does not sell, share, or transfer your data to any third parties for marketing or advertising purposes. Your resume content is only accessible to you via your authenticated account. We comply with GDPR and applicable privacy regulations. Read our full Privacy Policy for complete details.

To permanently delete your account and all associated data (CVs, profile information, billing history), send a deletion request to support@cvfive.com from the email address associated with your account. We will process the deletion within 72 hours and send you a confirmation. Please note that if you have an active Pro subscription, we recommend cancelling it first to avoid future charges before deleting your account.

An Applicant Tracking System (ATS) is software used by 98% of Fortune 500 companies to automatically screen resumes before a human recruiter ever sees them. ATS software scans your resume for keywords, formatting, and structure. If your resume isn't optimized for ATS, it can be automatically rejected even if you're qualified. CVfive's templates are specifically tested against major ATS platforms including Greenhouse, Workday, Lever, and Taleo to ensure maximum compatibility.

CVfive's ATS Score analyzes your resume against a set of criteria used by real applicant tracking systems. It checks for: proper section structure, keyword density, quantified achievements, action verb usage, contact information completeness, and formatting compatibility. The score is shown as a percentage with specific recommendations for improvement. Free plan: 1 ATS score analysis. Pro plan: 15 analyses per month so you can track improvements as you refine your resume.

Based on current recruiter preferences: 1) Lead every bullet point with a strong action verb (Led, Built, Increased, Reduced). 2) Quantify achievements with numbers ("Increased revenue by 34%" not "Improved revenue"). 3) Tailor your resume for each application by including keywords from the job description. 4) Keep your resume to 1–2 pages. 5) Use a clean, single-column or simple two-column layout for ATS compatibility. 6) Place your most impressive experience and skills at the top. 7) Use a professional summary (3–4 sentences) that immediately communicates your value.

No — tailoring your resume for each role significantly increases your interview rate. Studies show tailored resumes are up to 40% more likely to get a response. The most important things to customize: your professional summary (mention the specific role and company), skills section (match keywords from the job posting), and experience bullet points (emphasize responsibilities relevant to the role). With CVfive Pro, you can save multiple versions of your resume for different applications and industries.